Netcracker's Blog: BSS

Digital Twins Bridge the Gap Between Operational Complexity and Telco Innovation - Part 2

In part two of our blog series on digital twins, learn how operators can innovate quickly by having a safe environment to model, develop and test scenarios prior to rollout.

November 13, 2025

Solution Spotlight: Netcracker Intelligent Customer Experience

Netcracker Intelligent Customer Experience embeds AI throughout the full technology stack, supporting dynamic catalog and CPQ requirements and enhancing customer loyalty management initiatives.

January 28, 2026

The Critical Role of Customer Management in Driving Telco Sales Automation - Part 1

In today's hyper-competitive telecommunications landscape, the ability to rapidly respond to customer needs while maintaining operational efficiency is essential for survival. At the heart of this transformation lies comprehensive customer management and customer experience (CX) capabilities, which have evolved from simple contact management into sophisticated ecosystems that drive sales automation across the entire customer lifecycle.

February 5, 2026

Netcracker at MWC 2026: A Bold Vision for Agentic AI and the Future of Telecom

Mobile World Congress (MWC) Barcelona is once again setting the stage for the most forward-thinking ideas in connectivity, intelligence and digital transformation. And, once again, Netcracker Technology is front and center with innovations that signal a new era for telecom operators.

February 10, 2026

Top 5

Netcracker’s announcements, partnerships and technology help service providers stay focused forward at Mobile World Congress and beyond.

February 25, 2016

3 Reasons Why Digital Service Providers Still Need Billing

Billing’s definition and role might change, but it’s not going away just yet.

May 18, 2017

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Press Releases

Netcracker and Swisscom Receive 2026 FutureNet Award for Scaling Autonomous Network Operations Award Highlights Successful Joint Blueprint to Scale Autonomous Operations Companywide for Leading Swiss Operator

May 11, 2026

Netcracker Honored With Two Awards for Agentic AI Innovation to Accelerate Telecom Adoption Netcracker’s Pioneering Agentic AI Solution Receives Gold Stevies in Prestigious American Business Awards Program

May 5, 2026

Netcracker Showcases Autonomous Operations with Agentic AI at FutureNet World 2026 Netcracker Empowers CSPs to Accelerate Autonomous Operations with Embedded AI Agents That Drive Efficiency and Innovation

April 14, 2026

Rakuten Mobile Extends Partnership with Netcracker for AI-Enabled Digital BSS to Support its Mobile Network in Japan Rakuten Mobile Continues to Leverage Netcracker’s Next-Generation, Cloud-Ready Digital Business Solution as it Prioritizes Delivery of the Best Customer Experience in the Market

March 31, 2026

DTW 2026

Jun 23, 2026 - Jun 25, 2026

Copenhagen, Denmark

Visit Website

FutureNet North America 2026

Nov 04, 2026 - Nov 05, 2026

NYC, NY

Visit Website

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