Netcracker's Blog: BSS

Analyzing Touchpoints Along the Customer Journey

Touchpoints and the overall journey combine to create a powerful view into each and every customer experience.

September 16, 2015

Operationalizing NFV – Organizational Alignment Will Ensure Operator Success

NFV represents an evolutionary and revolutionary leap that will cut across divisions and departments while significantly changing corporate culture.

August 19, 2015

Who Will Win the Mobile Payments Game?

The market is being flooded with mobile payments services, but without clear strategies customers may decide to stick with plastic and cash.

July 15, 2015

Partnering to Capture the Enterprise

Carriers will partner with third-parties to bring specific services to consumer, SMB, or enterprise markets.

December 29, 2014

Orchestration Umbrella Needed in the Hybrid Cloud

Orchestration is becoming increasingly important as service providers seek hybrid cloud environments and launch more sophisticated services.

October 22, 2014

5 Benefits of a Catalog Driven Approach to BSS/OSS

Here are 5 benefits of adopting an Enterprise Product Catalog-driven approach to BSS/OSS that may not be obvious at the outset but consistently prove to be invaluable to CSPs and cable operators.

August 13, 2014

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Press Releases

Netcracker Showcases Leadership in Driving Business Value for Operators with AI and Automation at FutureNet North America

October 28, 2026

Netcracker Earns Three Frost & Sullivan Best Practices Awards for Industry Leadership and Innovation Analyst Firm Recognizes Netcracker for Excellence Across Global, Asia-Pacific and Global Satellite OSS/BSS Markets

October 21, 2026

Netcracker Adds AI-Enabled E-Commerce Capabilities to Engagement with Cablelynx Broadband U.S. Communications Service Provider to Optimize its Call Centers and Provide a More Personalized Customer Experience Through Unique E-Commerce Solution

October 13, 2026

Netcracker Wins TM Forum Open Innovation Catalyst Award for Cutting-Edge Physical AI Monetization Netcracker, Along with Partners Including AT&T, China Telecom, and OmanTel, Demonstrated How CSPs Can Become the Trusted Intelligence Platform to Scale Physical AI

October 6, 2026

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

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