Netcracker's Blog: Customer Experience

Telus and du Describe the Challenge of Building Platforms and Changing Telco Culture

During DTW23 - Ignite, Telus’ Hesham Fahmy and du’s Jamal Najem joined Netcracker President Sylvain Seignour to share how they are transforming their businesses to compete in the digital-first era.

October 29, 2023

On Video: Ari Banerjee Discusses Netcracker's Focus on Middle East Market With Telecom Review

At GITEX 2023 in Dubai, Ari Banerjee, SVP of Strategy at Netcracker Technology, talked to Telecom Review about supporting digital transformations, Netcracker's strategy for remaining innovative and its focus on the telecom market in the Middle East.

November 2, 2023

Telco Leaders Discuss the Benefits and Challenges of Digital Transformation – Part One

At DTW23 - Ignite, six C-level executives joined Netcracker’s Chairman and CEO Andrew Feinberg to share anecdotes of transitioning from a telco to a techco. In this two-part blog series, we will look at the key takeaways from the session.

November 19, 2023

Telco Leaders Discuss the Benefits and Challenges of Digital Transformation – Part Two

For telcos, the days of acquiring and then selling spectrum are almost over, with major growth opportunity shifting to adjacent businesses and the services telcos can sell on top of their core infrastructure.

November 28, 2023

Changing the Game for Customer Experience

Over the past decade, communications service providers (CSPs) have been struggling to adapt to the challenges of the digital economy.

February 27, 2024

On Video: Indosat Ooredoo Hutchison Discusses Partnership With Netcracker

Vikram Sinha, CEO of Indosat Ooredoo Hutchison, discusses Indonesia's push for digital transformation as well as his experience working with Netcracker.

March 19, 2024

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Press Releases

Netcracker Expands its Engagement With Telenet’s Large-Scale B2B Transformation Program Belgian Operator Will Consolidate B2C and B2B Systems on a Common Platform to Streamline Operations, Improve Customer Service and Accelerate Time to Market for Enterprise Services

June 22, 2026

Netcracker Takes Center Stage at DTW Ignite 2026 With Leadership in AI-Native Telecom and Autonomous Network Operations Netcracker and its Customers Will Drive the Conversation Around AI, New Paths to Revenue and Automation During Numerous Keynotes and Panel Discussions at TM Forum Event in Copenhagen

June 16, 2026

Lightpath Deepens Long-Standing Partnership with Netcracker for Modernized OSS and Enhanced Professional Services U.S. Fiber Connectivity Provider Will Leverage Industry Best Practices to Boost Business Agility, Accelerate Innovation and Lower Costs for Enterprise Clients

June 9, 2026

Netcracker Agentic AI Solution Recognized with AI Excellence Award Accolade Honors Netcracker’s Ability to Help Communications Service Providers Accelerate Automation, Drive Innovation and Deliver ROI at Scale

June 2, 2026

SCTE TechExpo 2026

Sep 29, 2026 - Oct 01, 2026

Atlanta, GA

Visit Website

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

Visit Website

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