Netcracker's Blog: Customer Experience

On Video: Nuuday Shares Update on Digital Transformation

Monika Gullin, CTO at Nuuday, discusses the company's transformation journey and why it selected Netcracker as a partner for the process.

June 21, 2023

On Video: T-Mobile US Discusses Digital Transformation

Dan Thygesen, SVP and GM – Wholesale at T-Mobile US, discusses the company’s digital transformation journey and plans for the future, as well as the capabilities and functionalities Netcracker provided throughout the process.

July 10, 2023

On Video: Vodafone Oman Discusses Its Digital-First Approach and Relationship with Netcracker

Bader Al Zidi, CEO at Vodafone Oman, discusses the company’s approach as a greenfield Digital-First provider, as well as its evolving relationship with Netcracker.

August 31, 2023

Telus and du Describe the Challenge of Building Platforms and Changing Telco Culture

During DTW23 - Ignite, Telus’ Hesham Fahmy and du’s Jamal Najem joined Netcracker President Sylvain Seignour to share how they are transforming their businesses to compete in the digital-first era.

October 30, 2023

On Video: Ari Banerjee Discusses Netcracker's Focus on Middle East Market With Telecom Review

At GITEX 2023 in Dubai, Ari Banerjee, SVP of Strategy at Netcracker Technology, talked to Telecom Review about supporting digital transformations, Netcracker's strategy for remaining innovative and its focus on the telecom market in the Middle East.

November 3, 2023

Telco Leaders Discuss the Benefits and Challenges of Digital Transformation – Part One

At DTW23 - Ignite, six C-level executives joined Netcracker’s Chairman and CEO Andrew Feinberg to share anecdotes of transitioning from a telco to a techco. In this two-part blog series, we will look at the key takeaways from the session.

November 20, 2023

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Press Releases

Netcracker and Swisscom Receive 2026 FutureNet Award for Scaling Autonomous Network Operations Award Highlights Successful Joint Blueprint to Scale Autonomous Operations Companywide for Leading Swiss Operator

May 11, 2026

Netcracker Honored With Two Awards for Agentic AI Innovation to Accelerate Telecom Adoption Netcracker’s Pioneering Agentic AI Solution Receives Gold Stevies in Prestigious American Business Awards Program

May 5, 2026

Netcracker Showcases Autonomous Operations with Agentic AI at FutureNet World 2026 Netcracker Empowers CSPs to Accelerate Autonomous Operations with Embedded AI Agents That Drive Efficiency and Innovation

April 14, 2026

Rakuten Mobile Extends Partnership with Netcracker for AI-Enabled Digital BSS to Support its Mobile Network in Japan Rakuten Mobile Continues to Leverage Netcracker’s Next-Generation, Cloud-Ready Digital Business Solution as it Prioritizes Delivery of the Best Customer Experience in the Market

March 31, 2026

DTW 2026

Jun 23, 2026 - Jun 25, 2026

Copenhagen, Denmark

Visit Website

FutureNet North America 2026

Nov 04, 2026 - Nov 05, 2026

NYC, NY

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