Netcracker's Blog: Customer Experience

How the IoT is Redefining Customer Experience

Service providers need to leverage the IoT to optimize customer experience with innovative capabilities like voice-controlled digital assistants.

May 8, 2017

Group-Wide BSS/OSS Automation: A Hot Topic on Day 1 of TM Forum Live!

Digital competition is the key business case driver that automation advocates have long awaited.

May 15, 2017

Omnishop: Your Digital Services, All in One Place

Netcracker’s product catalog, customer management and order management capabilities shine in a new TM Forum Catalyst.

May 4, 2016

Orchestrating Smarter Healthcare

TM Forum Catalyst explores how delivering many service levels to disparate devices on one virtualized network makes remote patient monitoring a reality.

May 4, 2016

Digital Disruption: A Nice Welcome Back to Nice for #TMFLive

Looking back at OSS/BSS and moving forward with SDN/NFV and digital services.

May 2, 2016

Digital Services at Home

Virtualization Brings Service Providers and Customers Closer.

March 1, 2016

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Press Releases

Netcracker Expands its Engagement With Telenet’s Large-Scale B2B Transformation Program Belgian Operator Will Consolidate B2C and B2B Systems on a Common Platform to Streamline Operations, Improve Customer Service and Accelerate Time to Market for Enterprise Services

June 22, 2026

Netcracker Takes Center Stage at DTW Ignite 2026 With Leadership in AI-Native Telecom and Autonomous Network Operations Netcracker and its Customers Will Drive the Conversation Around AI, New Paths to Revenue and Automation During Numerous Keynotes and Panel Discussions at TM Forum Event in Copenhagen

June 16, 2026

Lightpath Deepens Long-Standing Partnership with Netcracker for Modernized OSS and Enhanced Professional Services U.S. Fiber Connectivity Provider Will Leverage Industry Best Practices to Boost Business Agility, Accelerate Innovation and Lower Costs for Enterprise Clients

June 9, 2026

Netcracker Agentic AI Solution Recognized with AI Excellence Award Accolade Honors Netcracker’s Ability to Help Communications Service Providers Accelerate Automation, Drive Innovation and Deliver ROI at Scale

June 2, 2026

SCTE TechExpo 2026

Sep 29, 2026 - Oct 01, 2026

Atlanta, GA

Visit Website

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

Visit Website

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