Netcracker's Blog: Customer Experience

Telus and du Describe the Challenge of Building Platforms and Changing Telco Culture

During DTW23 - Ignite, Telus’ Hesham Fahmy and du’s Jamal Najem joined Netcracker President Sylvain Seignour to share how they are transforming their businesses to compete in the digital-first era.

October 29, 2023

On Video: Vodafone Oman Discusses Its Digital-First Approach and Relationship with Netcracker

Bader Al Zidi, CEO at Vodafone Oman, discusses the company’s approach as a greenfield Digital-First provider, as well as its evolving relationship with Netcracker.

August 30, 2023

On Video: T-Mobile US Discusses Digital Transformation

Dan Thygesen, SVP and GM – Wholesale at T-Mobile US, discusses the company’s digital transformation journey and plans for the future, as well as the capabilities and functionalities Netcracker provided throughout the process.

July 9, 2023

On Video: Nuuday Shares Update on Digital Transformation

Monika Gullin, CTO at Nuuday, discusses the company's transformation journey and why it selected Netcracker as a partner for the process.

June 20, 2023

On Video: Vodafone Oman on its Evolving Partnership With Netcracker

Stelios Savvides, CTO at Vodafone Oman, discusses the company's progress during its first year and its partnership with Netcracker.

June 13, 2023

On Video: Zain KSA on its Rapid Rollout of 'Transformative' 5G

Maha Ibrahim AlQernas, VP of Business and Fulfillment at Zain KSA, discusses the company's 5G rollout and partnership with Netcracker.

May 24, 2023

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Press Releases

Netcracker Expands its Engagement With Telenet’s Large-Scale B2B Transformation Program Belgian Operator Will Consolidate B2C and B2B Systems on a Common Platform to Streamline Operations, Improve Customer Service and Accelerate Time to Market for Enterprise Services

June 22, 2026

Netcracker Takes Center Stage at DTW Ignite 2026 With Leadership in AI-Native Telecom and Autonomous Network Operations Netcracker and its Customers Will Drive the Conversation Around AI, New Paths to Revenue and Automation During Numerous Keynotes and Panel Discussions at TM Forum Event in Copenhagen

June 16, 2026

Lightpath Deepens Long-Standing Partnership with Netcracker for Modernized OSS and Enhanced Professional Services U.S. Fiber Connectivity Provider Will Leverage Industry Best Practices to Boost Business Agility, Accelerate Innovation and Lower Costs for Enterprise Clients

June 9, 2026

Netcracker Agentic AI Solution Recognized with AI Excellence Award Accolade Honors Netcracker’s Ability to Help Communications Service Providers Accelerate Automation, Drive Innovation and Deliver ROI at Scale

June 2, 2026

SCTE TechExpo 2026

Sep 29, 2026 - Oct 01, 2026

Atlanta, GA

Visit Website

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

Visit Website

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