Netcracker's Blog: self-service

How to Deliver Personalized Customer Interactions and Offerings

Bob Titus highlights how using advanced analytics helps to tailor sales and marketing efforts based on customers’ unique preferences.

May 2, 2018

Six Characteristics to Look For in Service Fulfillment Platforms

GlobalData’s evaluation of the service fulfillment market sheds light on its current state and product functionalities service providers should prioritize in order to keep up with evolving customer needs.

April 30, 2018

Delivering a Digital Services Marketplace

Bob Titus describes what it takes to enable a dynamic, one-stop shopping experience for consumers and enterprises.

April 2, 2018

How to Launch an Expansive Digital Service Portfolio

A unified offering catalog comprised of traditional, virtual and digital services enables one-stop shopping, helping to attract more customers.

March 28, 2018

Key Concerns Clouding 5G’s Future

The highly anticipated 5G will live in the shadows of LTE unless service providers are able to resolve identified difficulties.

March 12, 2018

3 Reasons Voice Control Matters for Service Providers

Voice control will become an important customer interface for support, purchasing and data collection.

February 5, 2018

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Press Releases

Netcracker Brings Leadership in Real-World Agentic AI Business Cases for Telecom Operators to AI-Native Telco Forum Netcracker Will Demonstrate its AI-Driven Solutions and Participate in an Executive Panel Discussion on How Telcos Can Create the Business Case for AI Transformation

September 2, 2026

Netcracker and Google Fiber Honored With Prestigious TM Forum Excellence Award for Groundbreaking AI-Native Autonomous Operations Netcracker and its Customer Google Fiber Received the Excellence in Customer and Developer Experience Recognition for an AI-Native Digital Platform That Significantly Transformed Customer Experience, Developer Productivity and Business Performance

September 1, 2026

Netcracker Expands its Engagement With Telenet’s Large-Scale B2B Transformation Program Belgian Operator Will Consolidate B2C and B2B Systems on a Common Platform to Streamline Operations, Improve Customer Service and Accelerate Time to Market for Enterprise Services

June 22, 2026

Netcracker Takes Center Stage at DTW Ignite 2026 With Leadership in AI-Native Telecom and Autonomous Network Operations Netcracker and its Customers Will Drive the Conversation Around AI, New Paths to Revenue and Automation During Numerous Keynotes and Panel Discussions at TM Forum Event in Copenhagen

June 16, 2026

SCTE TechExpo 2026

Sep 29, 2026 - Oct 01, 2026

Atlanta, GA

Visit Website

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

Visit Website

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