Netcracker's Blog: self-service

How the IoT is Redefining Customer Experience

Service providers need to leverage the IoT to optimize customer experience with innovative capabilities like voice-controlled digital assistants.

May 8, 2017

Five Things that Make a City Smart

Smart City leaders shared perspectives on how to make cities smarter at Mobile World Congress 2017.

March 20, 2017

Five Steps to Prepare Your BSS for Virtualization

A Netcracker and European Communications survey finds that 36 percent of service providers have not prepared their BSS for virtualized services.

February 6, 2017

Creating the On-Demand Enterprise

As enterprises continue to increase their reliance on the cloud, it's up to service providers to become a single source for enterprise services.

October 4, 2016

Customer-Focused Service Providers Should Echo Amazon

Service providers can take inspiration from Amazon when it comes to delivering value, convenience and choice for customers.

August 22, 2016

Top 5 Necessities to Make the Most of SDN/NFV

With the right tools and methodologies, service providers can bring to light the opportunities presented by SDN and NFV.

August 1, 2016

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Press Releases

Netcracker Brings Leadership in Real-World Agentic AI Business Cases for Telecom Operators to AI-Native Telco Forum Netcracker Will Demonstrate its AI-Driven Solutions and Participate in an Executive Panel Discussion on How Telcos Can Create the Business Case for AI Transformation

September 2, 2026

Netcracker and Google Fiber Honored With Prestigious TM Forum Excellence Award for Groundbreaking AI-Native Autonomous Operations Netcracker and its Customer Google Fiber Received the Excellence in Customer and Developer Experience Recognition for an AI-Native Digital Platform That Significantly Transformed Customer Experience, Developer Productivity and Business Performance

September 1, 2026

Netcracker Expands its Engagement With Telenet’s Large-Scale B2B Transformation Program Belgian Operator Will Consolidate B2C and B2B Systems on a Common Platform to Streamline Operations, Improve Customer Service and Accelerate Time to Market for Enterprise Services

June 22, 2026

Netcracker Takes Center Stage at DTW Ignite 2026 With Leadership in AI-Native Telecom and Autonomous Network Operations Netcracker and its Customers Will Drive the Conversation Around AI, New Paths to Revenue and Automation During Numerous Keynotes and Panel Discussions at TM Forum Event in Copenhagen

June 16, 2026

SCTE TechExpo 2026

Sep 29, 2026 - Oct 01, 2026

Atlanta, GA

Visit Website

FutureNet North America 2026

Nov 03, 2026 - Nov 04, 2026

NYC, NY

Visit Website

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