Netcracker's Blog: Self-service
A Centralized Product Catalog Can Substantially Improve Hybrid Network Efficiency
Defining, creating and fulfilling digital services across hybrid environments can get a boost in agility through a centralized catalog.
Service Providers Use Sales Automation to Grow B2B Market Share
A strong configure price quote (CPQ) solution is part of an overall strategy for operators to improve their reach into the enterprise space.
The Cable Industry’s Unique Challenges in Optimizing the Customer Experience
Sheryl Kingstone of 451 Research highlights how cable operators can deliver a better customer experience through personalization.
The Importance of the Customer Journey in Cable
As customers become increasingly familiar with digital environments and demand new experiences, service providers need to shift their focus to delivering the best customer journey across all channels.
4 Key Takeaways From Digital Transformation World 2019
According to TM Forum's annual event this year, the industry is looking more aggressively at cloud, automation, customer experience and strategic roadmaps with respect to digital transformation.
Why Domain Orchestration is a Leading Principle of Digital Transformation
Network and service agility in the digital economy is the goal and domain orchestration will help enable it.
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