SCTE TechExpo25: Converging Networks, AI-Driven Automation and the Digital Transformation Imperative
As the broadband industry convened for SCTE TechExpo25, one message resonated throughout: the future of connectivity demands radical transformation of both network infrastructure and operational systems.
The themes that dominated this year's conference—network convergence, AI-driven automation, DOCSIS evolution, fiber expansion and cloud-native architectures—underscore an industry at an inflection point. For Netcracker, these trends validate our strategic vision and highlight why our end-to-end digital transformation platform has become essential for so many broadband operators navigating this complex landscape.
Network Convergence and the Complexity Challenge
The industry's shift toward converged wireline, wireless and hybrid networks was a central theme. Service providers are no longer operating in siloed technology domains, and instead must orchestrate increasingly complex, multi-technology environments. This convergence brings operational challenges that legacy systems simply cannot address. Netcracker Digital Platform directly confronts this complexity by providing unified service and network lifecycle management across hybrid infrastructures. Our cloud-native, modular architecture enables operators to manage traditional broadband, fiber, 5G and emerging network slices from a single intelligent platform—exactly the kind of operational agility critical for competitive differentiation.
AI and Automation: From Theory to Practice
Not surprisingly, no theme generated more discussion than artificial intelligence, particularly the shift from conceptual AI discussions to practical use cases. Industry leaders emphasized the need for AI-enhanced network management and intelligent automation that drives real business outcomes. Netcracker has been at the forefront of this movement, embedding AI and generative AI capabilities throughout our platform to transform data into actionable intelligence. Our Service & Network Automation solutions exemplify the practical AI deployment that operators demanded throughout the conference—enabling on-demand service delivery, predictive maintenance, automated troubleshooting and intelligent resource optimization across multi-vendor environments. This isn't theoretical AI; it's operational AI that reduces costs, accelerates service velocity and elevates customer experiences.
DOCSIS 4.0 and Fiber: Infrastructure Evolution Requires OSS/BSS Evolution
Technical sessions highlighted the continued evolution of DOCSIS technology and the aggressive fiber expansion strategies reshaping access networks. While these infrastructure investments promise enhanced speed and scalability, they create significant operational challenges. New network technologies demand new service models, monetization strategies and customer experience frameworks. Netcracker's Broadband Experience solutions enable operators to rapidly create and launch innovative business use cases that capitalize on these infrastructure investments. Our platform's ability to orchestrate services across multiple access technologies—whether DOCSIS 4.0, fiber or wireless backhaul—ensures operators can monetize their network evolution without being constrained by inflexible legacy systems.
Cloud-Native Transformation: The Foundation for Future Growth
The industry's migration to cloud-native architectures featured prominently across conference sessions, reflecting providers' recognition that legacy on-premises systems cannot support the agility, scalability and cost efficiency the market demands. For example, Netcracker Cloud BSS represents the SaaS-based, public cloud future that some operators discussed throughout SCTE TechExpo25. By delivering business support systems as cloud services, we enable providers to shift from capital-intensive IT infrastructure to consumption-based models that align costs with business outcomes. Our cloud platform provides the high availability, elastic scalability and continuous innovation that service providers need to compete against digital-native challengers.
Smart Cities and Emerging Services: New Revenue Opportunities
Discussions around smart cities, IoT and emerging digital services reinforced that tomorrow's revenue growth will come from services that don't exist today. Providers need operational platforms capable of supporting rapid experimentation, partnership ecosystems and non-traditional business models. Netcracker's platform architecture, built on TM Forum Open Digital Architecture principles, provides the openness and flexibility required for this innovation. Our solutions enable the automated service delivery and partner integration that smart city deployments and IoT ecosystems demand.
The Netcracker Advantage
Speaking as part of an expert panel, Netcracker customers, including C Spire, Rogers Communications and T-Mobile, said that incremental improvements to legacy systems would not be enough to drive innovation. The convergence of networks, proliferation of AI capabilities, infrastructure evolution and cloud transformation requires comprehensive digital transformation. With over 280 communication and cable provider customers globally, Netcracker delivers the proven, end-to-end platform that addresses every theme central to this year's conference. Our customer endorsements and recent recognitions, including Frost & Sullivan’s 2025 Global OSS/BSS Technology Innovation Leadership award, validate what SCTE TechExpo25 confirmed: transformation demands a partner who can deliver complete solutions to business challenges. As the industry moves toward the connected, automated and intelligent future discussed throughout the conference, Netcracker provides the platform that turns that vision into operational reality.