BSS Solution Architect Rio De Janeiro, Brazil; Sao Paulo, Brazil
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BSS Solution Architect

Rio De Janeiro, Brazil; Sao Paulo, Brazil
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BSS Solution Architect

 

If digital transformationnext generation technology and growth opportunities excite you, then apply to join our Netcracker Technology Team!  Our culture and collaborative work environment are the keys to our success.  Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations happening around the world. .

What is in it for you?

At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology.  We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

What is the scope of this role?

Netcracker Technology is looking to hire a BSS Solution Architect, with experience in the  full life-cycle Delivery for Telco solutions. This position will assume involvement into solution delivery activities as well as Pre-Sales. The role will help support the Sales team on new or existing customers in all phases in the sales process and will act as OSS/BSS SME (Subject Matter Expert) representing Netcracker in front of our customers.

Role and Responsibilities:

  • Assist in all phases of the sales and delivery process of BSS Solutions
  • Prepare technical part of response to RFPs and RFIs
  • Work with multiple Account Executives to support opportunity qualification process
  • Direct presentations to prospective customers and partners using knowledge of industry trends and standards and common industry challenges coupled with NetCracker solution knowledge
  • Develop product demonstrations, including specification, testing, and delivery
  • Drive the process of delivering high-quality product and architecture presentations and demonstrations
  • Demonstrate advanced product concepts
  • Assist account teams in ensuring customer satisfaction
  • Represent NetCracker as a general industry Subject Matter Expert

Required Experience:

    • Experience delivering solutions to a Telco Provider
    • 7+ years working at a Telco or Systems Integrator vendor with strong technical /architectural knowledge on BSS solutions. 
    • Demonstrated knowledge of major industry standards: eTOM, SID, TAM, ITIL, OSS/j, MTOSI, etc
    • Demonstrated knowledge of Communications Service Provider business in Retail and B2B domains, wireless and wireline services
    • Demonstrated knowledge in all major BSS functional areas: Channels, Customer Care, CPQ, Product Catalog, Fulfillment, Billing, OCS
    • Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills
    • Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments
    • Business-like presence and ability to interact professionally with customers at all organization levels
    • Well-developed knowledge and understanding of the global telecommunications marketplace 
    • Nice to have: demonstrated knowledge of one or more major local, access, or backbone network communications technologies, including TDM/PDH, SONET/SDH, PSTN/Voice, Dialup/DSL/Dedicated IP, Backbone IP, MPLS, IP VPN, FR/ATM, DWDM, etc.
    • Nice to have: IT and/or software development experience in one or more of the following areas: Cloud solutions, DevOps, customer facing application, large-scale, mission-critical applications, network management systems, general large-scale system architecture, large-scale databases
    • Fluent English and availability to work from our Brazil office on hybrid mode

Education:

  • Bachelor’s Degree in Computer Science, Engineering or related field

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Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

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  • Cancer (past or present)
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  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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As set forth in Netcracker’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self-Identification


For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Netcracker’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self-Identification


For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Netcracker’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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