Sales Director Tokyo, Japan
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Sales Director

Tokyo, Japan
Netcracker Netcracker Careers logo

If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team!  Our culture and collaborative work environment are the keys to our success.  Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. 

What’s in it for you?
At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology.  We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

What’s the scope of this role?

The Sales Director will lead the sales of Netcracker products, solutions and services into multiply new and existing clients within a given territory. They will act as the single point of contact to the customer and drive opportunities from lead generation to deal closure. The Director is expected to consistently meet or overachieve booking and revenue quotas as assigned by Sales and Business Unit leadership. They will also assist Sales Leadership in providing input to sales goals while collaborating with sales support and other internal departments to ensure the client’s expectations are being met or exceeded.

  • Responsible for identifying, qualifying and advancing opportunities based on their probability and potential value to Netcracker within assigned accounts or territories
  • Proactively identify ways for Netcracker to bring more value to the client through its software, services, and other assets
  • Developing a thorough understanding of a prospect’s or existing client’s short-term and long-term strategic requirements, goals, and challenges while identifying potentially relevant Netcracker solutions
  • Developing and recommending strategic and tactical sales plans for assigned accounts
  • Fully understand the customer's business challenges, culture and environment, specifically market trends, future technology, competition and partners that may affect the customer's business
  • Develop a trusted advisor relationship with key client executives and be viewed as a reliable focal point for business and systems issues
  • Lead the commercial discussions with the customer, in alignment with Netcracker business standards and partnering closely with internal stakeholders as it pertains to all contractual agreements
  • Responsible for achieving annual sales, revenue, and profitability targets identified by Sales Leadership
  • Continuously educate customers on the value and evolution of the Netcracker product portfolio
  • Keeping Netcracker management informed of sales progress using pipeline tools and internal communication methods
  • Developing unique and differentiated value propositions for Netcracker prospects and existing customers
  • Collaborate with sales leadership and other stakeholders to develop successful sales strategies for each opportunity
  • Providing customer and market intelligence back to Sales, Product Management, Operations, IT, and PMO regarding Netcracker strengths, weaknesses, opportunities and threats based on sales pursuit interactions

What skills and experience will you need for this role?

  • Extensive knowledge of the telecommunications industry, particularly BSS, OSS, Cloud, Managed Services, and/or SDN/NFV solutions
  • Extensive experience with clients in the Japanese market.
  • Demonstrated experience in identifying and winning multimillion dollar system integration/technology solution deals and consistently meet or beat sales quotas
  • Ability to build relationships at multiple levels within the client organization
  • Successful examples of full-lifecycle sales experience with complex technical solutions
  • Demonstrated ability to negotiate win-win agreements with clients
  • Creative “out of the box” thinker that can identify innovative solutions and sales strategies to achieve differentiation for Netcracker
  • Strong bias for action and will aggressively pursue opportunities and navigate external and internal obstacles
  • Ability to analyze data and translate it into professional sales presentations
  • Strong negotiation skills for creating contractual agreements
  • Capable of working in a matrixed corporate environment
  • Strong executive presence
  • Excellent leadership, written and verbal communication skill
  • Fluent in Japanese

Who is Netcracker Technology?
We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Connect with us on LinkedIn and stay up to date on our company news.

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Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Netcracker’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self-Identification


For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Netcracker’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self-Identification


For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Netcracker’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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